Top 5 Plumbing Questions I Get Asked in Thunder Bay – Answered!

August 13, 2020

After years of working as a plumber in Thunder Bay, I’ve noticed that homeowners tend to ask the same key questions about their plumbing. Whether it’s winter freezes or summer leaks, the issues are often the same year after year. So, I figured I’d put together a list of the top five questions I hear the most at Pro Plumbing Thunder Bay and share my answers to help homeowners like you stay ahead of plumbing problems.

1. Why Do My Pipes Keep Freezing in the Winter?

Thunder Bay winters are brutal, and frozen pipes are one of the most common plumbing issues we see. Pipes freeze when they’re exposed to cold air, usually in basements, crawl spaces, or exterior walls. To prevent freezing, insulate your pipes, seal any gaps in your home's foundation where cold air can seep in, and keep a slow trickle of water running on especially cold nights. If a pipe does freeze, don’t try to force hot water through it—call a professional to avoid bursting the pipe.


2. What Should I Do If My Water Heater Stops Working?

Losing hot water is a big problem, especially in the winter. If your water heater stops working, first check the thermostat and reset button. If that doesn’t fix the issue, look for signs of a leak, sediment buildup, or a faulty heating element. Regular maintenance can help prevent these problems, but if you find yourself with no hot water, give us a call at Pro Plumbing Thunder Bay—we can diagnose the issue and get your hot water back quickly.


3. Why Does My Toilet Keep Running?

A running toilet might not seem like a big deal, but it can waste hundreds of liters of water a day, driving up your water bill. The most common causes are a worn-out flapper, an improperly adjusted float, or a faulty fill valve. Sometimes, all it takes is replacing a small part to fix the issue. If you're not sure how to do it yourself, a plumber can quickly take care of it for you.


4. How Can I Prevent Basement Flooding?

Basement flooding is a big concern in Thunder Bay, especially in spring when the snow melts. The best way to prevent it is to make sure your sump pump is working properly. Test it regularly by pouring water into the pit to see if it kicks on. Also, check that your downspouts are directing water away from your home’s foundation. If you don’t have a sump pump, consider installing one before the wet season hits.


5. Is It Safe to Use Chemical Drain Cleaners?

I get this question a lot, and my answer is always the same—avoid them if you can. Chemical drain cleaners can eat away at your pipes over time, causing more damage than they fix. If you have a clogged drain, try using a plunger or a drain snake first. If that doesn’t work, call a plumber. We have professional tools that can clear the clog without harming your pipes.


Need Help With a Plumbing Issue?

Plumbing problems can pop up any time of year, and knowing the right steps to take can save you time and money. If you’re dealing with frozen pipes, water heater issues, or any other plumbing concern, Pro Plumbing Thunder Bay is here to help. Give us a call, and let’s get your plumbing running smoothly again!

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